I am extremely disappointed with this battery and with the way the product’s water resistance is presented on the Watts website. The website gives the impression that this battery is suitable for use on the water, which naturally led me to believe it would have a reasonable level of water resistance and protection for marine or outdoor use. Unfortunately, that was not my experience. The battery was accidentally dropped into the water, but it was not fully submerged, and water still managed to get inside the battery case and compromise the internal components For a battery being marketed in a way that suggests it can be used around water, I find this level of water protection extremely disappointing. What makes the situation even more frustrating is that when I contacted the company, they were unwilling to do anything to help—whether that meant replacing the damaged battery, offering an exchange, or providing a more water-resistant alternative. I expected much better protection from a battery intended for use around water and, at the very least, better customer support when the product failed under these circumstances. Overall, I am extremely dissatisfied with both the battery’s lack of water resistance and the company’s unwillingness to work with me on a reasonable replacement or exchange.
