Contact WattCycle

FAQs

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Yes! WattCycle has local EU warehouses in Germany and Poland. For stocked products, it will take 1-2 business days to process the order and 2-8 business days to deliver.

Batteries are shipped from warehouses in Germany or Poland. So there are no import duties or customs fees. The price you pay on the website is tax-inclusive, and there are no hidden costs.
The price shown at checkout is the total amount payable.

  • For all new LiFePO4 batteries, we provide a basic 5-year warranty, and you can register for a 2-year extended warranty.
  • For 48V batteries, we provide a basic 5-year warranty, and you can register for a 5-year extended warranty.
  • For second-hand batteries, we provide a basic 1-year warranty.
  • For battery chargers or other accessories, we provide a basic 1-year warranty.
  • For more information, please view our warranty policy.